The service is for individuals who have received a first prescription for a new medicine to treat any of the following conditions: Asthma, Chronic obstructive pulmonary disease (COPD), lung conditions such as chronic bronchitis and emphysema, Type 2 diabetes, High blood pressure, High cholesterol, Osteoporosis, Gout, Glaucoma, Heart failure, Coronary heart disease, Atrial fibrillation, conditions where you take a medicine to control the way your blood clots (Anticoagulants and Antiplatelets), Urinary incontinence or urinary retention, and Depression (for adults aged 18 and over).